FAQ

We focus exclusively on road riding gear including:

• Protective jackets (3/4 length and full length)
• Helmets (Full Face, Modular, Open Face with matching visors)
• Riding boots (casual, short, and full length)
• Specialized gloves (standard and long cuff)
• Durable riding pants (leather, textile, and armored jeans)

All our products are selected for their performance, protection, and style on the open road.

Motorcycle gear sizing runs differently than regular clothing. Each product page includes detailed size charts with measurements for:

• Jackets (chest, waist, sleeve length)
• Pants (waist, inseam, thigh)
• Gloves (hand circumference, finger length)
• Boots (foot length and width)

Pro tip: When between sizes, size up for comfort over protective armor. Remember our 15-day return policy if something doesn’t fit right.

We accept all major payment options for global riders:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are processed in USD with no hidden conversion fees. For your security, we never store payment information on our servers.

We handle all customs paperwork automatically (we’ve shipped to 67 countries and counting!). For most destinations:

• Any applicable duties/taxes will display at checkout
• No surprise fees upon delivery
• Prices shown are final USD amounts

Note: Some remote regions may have additional local charges we can’t calculate in advance.

Choose the delivery speed that matches your riding plans:

• Standard Express ($12.95) – 10-15 business days via DHL/FedEx
  • 1-2 day processing with quality checks
  • Real-time tracking updates
  • Signature required delivery
• Free Global Shipping – 15-25 business days via EMS (orders over $50)
  • Same quality checks as express
  • Best for complete gear sets
  • Eco-friendly consolidated shipments

All orders ship from our El Segundo, CA headquarters within 1-2 business days after rigorous inspection.

We ship worldwide except select Asian and remote regions. During checkout, simply enter your address to confirm availability. Popular destinations include:

• All North/South America
• European Union countries
• Australia/New Zealand
• Middle East
• South Africa

Having trouble with your location? Email [email protected] for assistance.

We offer no-hassle 15-day returns from delivery date:

• Original packaging required (we recycle every box)
• Free returns for defective items – we’ll send replacements immediately
• Refunds processed within 3 business days to original payment method

For returns due to sizing, we recommend ordering replacement items first to ensure availability during the return window.

Simple 3-step process:

1. Email [email protected] with your order number and reason for return
2. We’ll email a prepaid return label (if applicable) and instructions
3. Ship items back within 5 days of approval

Pro Tip: Keep the original packaging until you’re certain about the fit – it’s required for all returns.

To keep your leather jackets and pants road-ready:

• Use leather-specific conditioners every 3-6 months
• Allow wet gear to air dry naturally – never use direct heat
• Store on wide hangers to maintain shape
• Treat zippers with beeswax annually

Properly maintained leather gear can last for decades of riding adventures.

Industry standards recommend:

• Every 5 years regardless of use (materials degrade over time)
• Immediately after any significant impact (even if no damage is visible)
• When interior padding shows permanent compression

Always check your helmet’s manufacturer date (required by law to be stamped on all helmets).